Very satisfied. We didn't wait long to be called. Rumaysaa saw my son and was very kind and considerate to make him feel comfortable with as minimal pain as possible. The receptionist was kind and respectful too.
I was very impressed with Max, who saw me about an old injury that is still troubling me...for the first time ever I felt like I was talking to someone who understood exactly what I was trying to say, the pain I was trying to describe. He was sympathetic and patient and gave me effective advice and treatment. Easily one of the best experiences with a medical professional I've ever had...I fully recommend him.
I saw Max for help with a chipped bone in my index finger. I was really impressed by his professionalism, care, and friendly manner. He patiently answered all my questions and was really encouraging throughout the recovery process. Most of all, I can't believe how well the therapy worked! Around 12 weeks on from the injury, my finger looks and functions perfectly. I was expecting it to be permanently crooked or funny looking, but nobody would every be able to tell the difference! I'm so glad I did this and would recommend Max to anybody.
Exceptional service at Melbourne Hand Therapy. Practitioner Cat is professional, highly skilled, kind and funny, making a tough time alot easier. Reception staff are efficient and always accommodating where possible. Great service, highly recommended.
Great experience from initial diagnosis and advice With Andrew Cavallo. Then operation at Vermont Hospital was also nice experience; no complications. Follow up with hand specialist went well. No issues for me a recovery is on track. Phil Meade
Receptionist Kiara made me feel very welcome with her warm personality. Physio Dominic was very thorough and offered me helpful advice with therapeutic exercises .
I have been suffering with TFCC for awhile and was recommended to go to the Melbourne hand therapy clinic. I was treated by Domenic who explained the details of the injury very clearly and made a treatment plan including a wrist brace. I have been following the plan now for a week and am noticing an improvement already. Highly recommend Dominic and the friendly staff at the clinic.
I was given the courtesy of an appointment at short notice for a finger injury. Haley attended to the injury with great advice and skill. I knew I was in “good hands”!
“I cannot say enough great things about Jana! I have been seeing her for a year, and she has been absolutely amazing throughout my recovery journey. Jana is incredibly caring, kind, and professional in everything she does. She truly listens to her patients and tailors each session to their needs, ensuring the best possible results.
Her expertise and guidance have made such a difference in my progress, and I always feel confident knowing I’m in her capable hands. Beyond her skills, she has a warm and friendly demeanor that puts you at ease. If you’re looking for a hand therapist who genuinely cares about your well-being and recovery, I highly recommend Jana!”
I have visited this clinic several times over the last few years and have been seen by three different therapists. … each one was professional attentive kind & understanding what a friendly team of women inc the lovely reception I received from the front desk
After a difficult period following a sporting injury, Melbourne Hand Therapy has greatly helped me out and assisted me with returning to do what I do most! The staff were warm and comforting as I entered and I couldn't have felt more welcomed. Such a great experience would highly recommend!
Besides the extremely friendly staff and the easy to access location, Melbourne hand therapy has helped me multiple times with various injuries and have been super friendly and helpful in my rehabilitation. I would highly recommend the team at Melbourne hand therapy for any issues.
Melbourne Hand Therapy assigned Jen to identify, treat and develop a management plan. The entire experience from initial consult to long-term maintenance has been diligent and professional.
Great service, reception was very attentive and got a set of daily exercises that fixed my problems in a few weeks. Will 100% come again, thanks Melbourne hand therapy!
Highly recommend this clinic for anyone who requires their service. I have been dealing with a thumb and middle finger injury for 4 years now and the support from the Melbourne Hand clinic has been amazing. I see Emmaline Fooks weekly, the care factor from my hand therapist has been very supportive through whole process. With such an injury that at time’s consumes 100% of what I do daily - we need professionals who are qualified in their role. I can assure you this practice is qualified and professional. THANK YOU TEAM !!! I cannot thank you enough 🌟🌟🌟🌟🌟
I had an appointment with Kate and I was very happy with the outcome she has an abundant of knowledge and was super helpful I'm very happy with the outcome thankyou Kate if your looking for a hand therapist I highly recommend you come here to see Kate you won't be disappointed
I was very happy with all aspects. I tried a few places to treat my tennis elbow, but this is by far the best. Terri was exceptional and provided a thorough assessment and plan for recovery, addressing all my concerns.
Everyone at Melbourne Hand Therapy has been kind and helpful (this includes the invaluable admin staff). Even when I’m melting down or feel entirely overwhelmed and hopeless, they have been kind and compassionate. I greatly appreciate that they’re more than willing to deal with complexity, my length of issues and work through solutions without any blame or judgement when I struggle to follow through. Definitely recommend.
It was my first visit to Melbourne Hand Therapy. I found the staff to be very friendly and helpful, took time to explain the process regarding my thumb problem. I’m very happy with the service received. Would definitely recommend them 😊
I would highly recommend Jamie, my hand therapist, who woks at the private hospital located at Latrobe University. I found him to be very personable as well as professionand. He also demonstratod a great deal of skill in the splint that he made for my hand, and alongside the exercise regime that he developed for me, my hand has been healing nicely. It's still a work in progress , but i'm confident with Jamie's guidance that the issue will completely resolve itself.
I saw Morgan at Ringwood East after having hand surgery and she was fantastic. Really good people skills and got my hand moving more than I thought it would two weeks after skin grafts. I saw Dominic the week before and he was great as well.
The one thing I would say though is that some of the therapists are Physio’s and some are occupational therapists. This can make a big difference depending on your health insurance, I imagine most people like myself may have cover for physio but are unlikely to have cover for occupational therapy. If this is you I’d suggest asking for someone such as Dominic who is a physio otherwise the bill can start to add up.
Kate Rayner was a perfect hand therapist. Knowledge, friendly and funny. We couldn't imagine a better therapist. My daughter said she would gladly break her finger to see her again!!
After receiving sub standard care elsewhere I was referred to Andrew Cavello and his team to look after a hand injury. Thank you so much for looking after me. The receptionists and therapists are divine and Andrew has been amazing. Thank you !
I made this appointment without reading reviews (just googled and this came place came up) and was a bit anxious, but needed an appointment fast. I was so impressed by the friendly reception staff and the clean waiting room.
We saw Kim who was so lovely went over options and explained step by step. And really good with my daughter! I’m so thankful how the appointment went today.
An extremely professional, courteous, efficient and empathetic customer experience All therapists (Jamie, Lucy and Nikita) and support staff (Melanie and Sam) with whom I had contact are consummate professionals. Appointments were on time and reminders pleasant and helpful. Even when there was a “building problem” at Box Hill, a change of venue and therapist was arranged seamlessly at at no inconvenience to me. Highly recommended!
I am so grateful my GP suggested I check out Melbourne Hand Therapy Boronia where I met Veryn. She was very quick to identify my issues and put me on the right rehab path from the very first session. I have had 2 sessions now with Veryn and I can already feel the improvement. She explained the condition, the exercises and a way forward very clearly. Veryn is very knowledgeable, warm and supportive - thanks to her my optimism has returned. Highly recommend
Jaime helped me return to work and sport after a wrist injury. He's knowledgeable and really thorough with his treatment. From the initial consult, he was clear about treatment goals and rolling out an amazing treatment plan which assisted me in returning to work and reducing my wrist pain. Highly recommend the team at Melbourne Hand Therapy!
I saw Melanie for wrist pain, I suffered with tenosynovitis in both wrists after giving birth. Melanie was kind, friendly and professional and guided me to help fix my wrist pain. Thanks to Melanie for helping me.
Highly recommend Haley Field, Hand Specialist. Highly experienced, highly clinical, it was also impressive to see the mentorship she gives her staff ensuring all patients receive the highest level of care.
Jen and the team at Melbourne Hand Therapy provided me with exceptional care and support to assist with my recovery. The team of therapists worked hard to ensure I am now pain free and have full use of my finger. The multiple access to different locations made it easy to set appointments to suit my own schedule. I would highly recommend Melbourne Hand Therapy and thank them for the outstanding service they provided.
A very professional and caring hand therapy clinic. Jennifer Mathias and her team are thoughtful and extremely talented at developing personalised recovery treatment plans including tailor made hand splints.
Meeting with Emeline was a most enjoyable and productive experience. Immediately I became aware Emeline was most knowledgeable and experienced, as well as being friendly and professional. She detailed exercises for me which were most focussed and appropriate, and have achieved excellent results in a comparatively short period of time. I would recommend this business, and in particular Emeline to any prospective patient.
I have attended 2 appointments with Kate at the Bundoora clinic and I have found it to be very friendly and professional. Kate gave me all options in treating my hand condition and explained fully what to expect with my treatment plan. I would highly recommend Kate and Melbourne Hand Therapy.
Jennifer diagnosed my Rheumatoid Athritis over 20 years ago, when the GP thought it was RSI. Now she has provided valuable insight and expertise supporting a inflammatory condition for our son. Highly recommend this clinician.
From the Receptionists to the Hand Therapists, patients are always greeted warmly and treated professionally. Care and effort are taken with the individualised treatment and support. They are also very patient and respond to our concerns. This all aids in our recovery. I cannot recommend them highly enough.
I found Melanie at Melbourne Hand Therapy to be very friendly, competent, and professional. I would highly recommend this organisation, without reservation.
I had a great experience and everyone was very kind to me and helpful. It’s a really friendly place and i am happy to continue going there for hand therapy
This is the second time I’ve used this clinic for different reasons . Kate was great. My hand is healing really well. Miss my hot wax treatments. Thanks Carol
I just couldn’t be happier with Kate and the support she provided me after my wrist operation. It was always such a pleasure to see her bright bubbly face and the exercises were perfect, in that they were manageable and helped me progress. It was a wonderful experience which I would highly recommend.
Emmaline was very kind, supportive and pragmatic. Giving clear easy to understand explanations and very gentle in removing my stitches which was a challenging task. I was also shown a number of easy to follow exercises to help limber my fingers to help the healing process. Highly recommended.
Very professional, efficientient and extremely knowledgeable on my problem. Put me at ease and i was comfortable at all times. My doctor is also very pleased with my progress as a direct result of the hand theorphy. Thanks.
The staff are friendly and easy to talk to very patient the physio well my one (kate) is fantastic she is professional,experienced and goes out of her way to make sure you are comfortable and also if you have any questions or anything you need to see or talk to her about she is willing to help.
I’ve been struggling with a shoulder injury since December 2020 and was referred by the doctor to have scans done and nothing showed so I wasn’t sure how to proceed. Eventually, I was recommended to Melbourne Hand Therapy to see Cherie who was able to promptly diagnose exactly what was wrong (Anterior Instability), and start me on rehab to help resolve the issue, which has improved my shoulder strength drastically. The staff are very professional, talented and friendly. I highly recommend to anyone who has issues with hands, wrists, elbows or shoulders and need help.
Very friendly, thorough and prompt service. The therapists are very knowledgeable and helpful and I have full confidence that my injury will heal as it should.
Kirsten at the Ringwood East clinic is a genuine, caring practitioner who has helped me not only with my physical health relating to my injury but also her support and kind nature has definitely helped with the effects that my injury has had on my mental health. Couldn’t speak more highly of my experience with her.
Fantastic therapists very kind people and willing to go out of there way to help patients I have CRPS and it's really nice to talk to people who understand my problems my therapist is Haley and she is brilliant, I would recomend Melbourne Hand Therapy to anyone and everyone they really do care !
I have been an on going patient at at Melbourne hand therapy for many years due to major injuries the staff are very professional and caring they are very experienced and adapt for your needs i highly recommend Melbourne hand therapy
After having visited other hand therapists Jennifer was a breath of fresh air! She made me feel very comfortable and her knowledge and care was outstanding! She made me feel confident that she could help my complicated situation.
I have had three appointments at Melbourne Hand Therapy and my experience has been a good one. Jennifer, my therapist, is knowledgeable, thorough and friendly, and always devotes as much time to me as is necessary.
Kristen was fantastic and the rehab that she did with my son enabled his arm to heal quickly and get back to the sport he loves as quick as possible. Very professional and helpful at all times. Would highly recommend.
After researching where to go, with a long time injury, I came here, GP Referral to a hand specialist, which then ended up here seeing Kate Rayner. From the first contact with Kate and my visits being 4 so far in 6 weeks. I honesty can say the care and experience, knowledge and her understanding, that I have had, has been exceptional. Also the receptionist has been friendly and courteous. Thank you for helping me Kate. You know your profession.
Had such a great experience at this Melbourne Hand Therapy Location! Lovely receptionists and great session with one of the doctors, Elaine. Super informative and down to earth. Highly recommend 👍🏻
